This Privacy Policy applies to all personal data collected and processed by Social Hippo Ltd (hereinafter: “Social Hippo”), a private limited company, with registered office at 3rd Floor 86-90 Paul Street, London, UK, EC2A 4NE, with company number 15642454, and with Ms Judy Lee as the contact person ([email protected]).
“Social Hippo” makes every effort to respect your privacy. If you use this website or otherwise provide us with personal information, you agree to this Privacy Policy.
Personal data is any information by which a natural person can be identified or is identifiable. This includes contact details such as your name and email address, but also usage data, your IP address, your preferences, financial data, sensitive data, etc.
“Social Hippo” processes personal data of customers and users of this website.
In the context of our main activity, we process contact details, billing information, correspondence, and all data necessary to provide our service as a data controller.
Through this website, your name, email address, and message are processed via the contact form. Your behaviour on the website, as well as your browsing behaviour across different websites, can also be tracked using cookies, along with your internet browser and device type.
“Social Hippo” collects personal data for the following purposes:
In the context of our offered services
In the context of our offered services, we process personal data as a data controller. This is done on the basis of necessity for the performance of the contract, legal obligation, and possibly due to legitimate interest (in the context of security measures that may be taken).
Direct marketing
Existing customers can receive a newsletter or commercial messages regarding the products offered or changes in services by “Social Hippo” under legitimate interest and without prior consent. Additionally, based on explicit consent, you may also receive newsletters or commercial promotions. Every newsletter includes an option to unsubscribe.
Contact form
Personal data collected via the contact form on our website is deemed necessary to respond to your enquiry. This processing of personal data is based on the consent of the person concerned.
Analysing behaviour on the website
“Social Hippo” analyses your behaviour on the website to improve the website and tailor the product and service offerings to your preferences.
Your personal data may be processed by a limited number of processors, such as software applications, data centres, accountants, or independent contractors. They will process no more data than necessary, and clear agreements have been made with the processors in accordance with the GDPR regarding the processing of that data.
Your data will not be traded, sold, rented, or passed on to third parties under any circumstances.
In rare cases, “Social Hippo” may be required to disclose your personal data pursuant to a court order or to comply with other mandatory laws or regulations. “Social ” will reasonably attempt to inform you of this in advance unless it is subject to legal restrictions.
“Social Hippo” never retains and processes your personal data longer than necessary for the purposes of processing.
“Social Hippo” has developed technical and organisational security measures to prevent the destruction, loss, falsification, alteration, unauthorised access, or accidental notification to third parties of collected personal data, as well as any other unauthorised processing of these data.
Under no circumstances can “Social Hippo” be held liable for any direct or indirect damage resulting from the wrongful or unlawful use by a third party of your personal data.
You must at all times comply with security guidelines, including preventing any unauthorised access to your login and code. You are solely responsible for the use made from the Website from your computer, IP address, and identification data, as well as for the confidentiality thereof.
You have the right to access your stored personal data free of charge at any time, as well as our use of this data.
You are free to share your personal data with “Social Hippo” or not. In addition, you always have the right to request “Social Hippo” to correct, supplement, or delete your personal data. You acknowledge that if you refuse to share data or request the deletion of personal data, certain services may not be deliverable.
You may also request to restrict the processing of your personal data.
You have the right to object to the processing of your personal data for serious and legitimate reasons.
In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such a case, you do not need to provide reasons.
You have the right to obtain your personal data provided to “Social Hippo” in a structured, commonly used, and machine-readable format and/or to transfer it to other controllers.
Insofar as processing is based on your prior consent, you have the right to withdraw that consent.
You can exercise your rights by contacting “Social Hippo” either by email at [email protected], by post to 3rd Floor 86-90 Paul Street, London, UK, EC2A 4NE, with the addition of a copy of the front of your identity card.
The processing of your personal data does not include profiling and will not be subject to automated decisions by “Social Hippo”.
You have the right to file a complaint with the Belgian Data Protection Authority (GBA), Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, email: [email protected].
This is without prejudice to a provision for a civil court.
This Privacy Policy may be amended. Any changes will be announced on this page. We advise you to regularly check this page.
Last updated version: 24/05/2024